睽違臺灣10年的劍橋大學出版社的全球總裁 Stephen Bourne，11月份為了參加華泰文化的高雄分公司開幕活動，與亞太區總裁 Chris Boughton 分別由英國劍橋及菲律賓馬尼拉搭機於台北會合。
（下圖左為全球總裁 Stephen Bourne，右為亞太總裁 Chris Boughton ）
劍橋大學出版社：全球總裁 Stephen Bourne & 亞太區總裁 Chris Boughton & 臺灣區經理 Catherine。
華泰文化：劍橋部落格小編 Alice & Jessica
Mr Stephen Bourne（潘仕勛）：
現任劍橋大學出版社總裁。出生於非洲，雙親為英國人，成長期間於英國求學。在愛丁堡大學和劍橋大學取得碩士學位後，進入全球知名之 Deloitte (德勤會計師事務所)，擔任會計師，並調任至香港負責統整國際知名企業等高階客戶之業務。他於1994年加入知名的英國 St. Ives Financial Printing Group，任職常務董事，開始戮力於印刷出版事業。為深入紮根出版事業，自1997年，正式加入全球最悠久的出版社—劍橋大學出版社；2002年，出任全球總裁至今。
Mr Chris Boughton（包睿思）：
現任劍橋大學出版社亞太總裁。出生於英國，幼年時隨父母旅居亞洲。返回英國求學期間，熱愛科技資訊工程科學，於劍橋大學進行研究並取得學位，擁有深厚的科技資訊的學術背景。曾任英國 Marconi Electronics 公司之研究人員、英國 Arbat System 銀行資訊顧問公司，並掌管亞洲金融訊息交換平台（SWIFT）之業務；為深耕亞洲，繼而擔任美國道瓊網絡科技公司 (Dow Jones Telerate Systems Inc.) 高階主管，管理全亞洲高科技資訊發展處；於2002年，加入劍橋大學出版社至今。
PART I 臺灣與亞洲印象
Mr Stephen Bourne（以下簡稱S）：我第一次來臺灣是在1977年的12月，到現在31年了，我想應該來過12次左右。但是最近較不常來台，上次來應該是10年前吧！這樣太糟糕了！所以Catherine就說她有個好點子－跟華泰合作，這樣我就會常來！
Mr Chris Boughton（以下簡稱C）：我在1995年第一次到台北，往後一年大概會來3到4次，來看看劍橋臺灣辦事處和華泰。
PART II 語言學習
S: 過去我曾在法國教書，同時我也在學習法文。有一次我對一位女士說：「夠不夠吃？有沒有吃飽？」，沒想到那句話在法文中的意思是「妳懷孕了嗎？」，所有人聽到都笑翻了。還有一個很好笑的例子，但不是關於我，是有個英國人被邀請去華盛頓參加一場派對，派對要求盛裝打扮（fancy），結果他穿了一套猩猩裝，到了門口有位穿燕尾服的男士用怪異的眼神看他，他才發現原來fancy在美國的意思是要穿燕尾服，但在英國那叫做black tie，而fancy則是變裝！
PART III 工作與生活
S: 恐怕只有兩項。我不常看國外的新聞，所以看英文的報紙對我來說很重要。我認為Time很不錯，至於雜誌就是The Economist，我還會收看BBC。
C: 我不常看報紙，較常上BBC網站看國際新聞，還有每個禮拜固定看The Economist。
Cambridg ELT Blog Interview with Stephen and Chris
PART I Impression
Q: How many times have you been to Taiwan? When was the last time?
S: I’ve been coming here since December 1977, so that’s been 31 years that I’ve been coming here, I think I had been here about 12 times. Recently I hadn’t been very often, the last time I came was 10 years ago, which is terrible. Then Catherine said that I got this great idea, this outfit Hwa Tai, that will make you come here more often, so here I am !
Q: How about you, Chris.
C: I first came to Taipei in 1995, and now I come 3 or 4 times every year to see Catherine and Hwa Tai.
S: And have lunch and dinner.
C: Yes, many many lunches and dinners, because the food here is terrific.
Q: Ok, so both of you enjoy Chinese food, if you have to eat a dish everyday, what will that be?
S: Oh, dear! Italian food! If I was on a desert island and I could only have one type of food, actually it would be Italian. I'm afraid I’m a big Italian fan. I would have some kind of pasta with tomato-based sauce I guess.
Q: Ok, and you, Chris?
C: For me, if it is Chinese food, I think it would be Sichuan hot and sour soup or beef noodles and Mapo Tofu.
S: With Oolong tea, lots and lots of Oolong tea or Puer tea.
Q: Stephen, it’s been quite a long time since your last visit, did you feel any differences about people,
such as your colleagues?
S: You know the thing that really struck me here was at dinner last night, we have an office dinner, it’s just a sense that the office here, the business has grown up, you know 10 years make a huge difference. Because, when I first came, Catherine had not being with the Press for very long, so she was new and the whole concept here in Taiwan is new for us, so you do feel this after a while everything become more professional and that’s great. Another answer to your question is that Chris does these regional sales and marketing meetings where people get together from all around Asia, and Jessica has been there. People get to know each other in an informal environment, so the other thing I got out of our dinner the other night was that it was more professional also more friendly, more intimate is the word. And that’s lovely, because as I go around the world, the thing that is really nice for me is that there isn’t a single office anywhere that I don’t like to go, people are all not just colleagues also friends and that’s really nice.
Q: So, Chris, You been here many times, must be more familiar with Taiwan, is there any thing that you
are really impressed with?
C: I really enjoy coming to Taiwan. From the moment when I landed at the airport, the immigration people are very friendly. I had a lovely chat today with a beautiful young immigration lady. The general business environment, meeting Hwa Tai our partners in Taiwan who have the same business ethic as Cambridge University Press, the things about spreading educations, spreading knowledge, trying to do good through the books and it makes me always invigorated. Like visiting the Taiwan office, and meet our customers, we actually makes a difference, that come across very clearly here.
Q: We’ve know that both of you had stayed in Hong Kong for a long time, and working in Cambridge this kind of world-known press, you must have many chance to work and travel to Asia. Could you share the differences in food or culture between Asia countries, who want to go first?
S: I think Catherine and Chris heard me saying this many times that I thing the food capital in Asia is Taipei. I think you can get a fantastic variety of food, and yes I do like Chinese food, we eat a lot of Chinese food, and I love it here. So, the food here is terrific, do you want me to say bad things about other countries? I am not going to. Culturally, because we lived in Hong Kong, I guess, certainly I am more attune to Chinese culture that anything, that Japanese, Korean, Thai and Vietnamese, I just don’t know them so much, so I enjoy being here, and the things are culture in terms of art, like the flower painting you have on your wall, the scroll, calligraphy things like that, and Chinese science, jades they all mean a lot to me in a way that other countries don’t. I like Chinese culture.
Q: And you, Chris?
C: I think the same as Stephen certainly on the food and culture aspect, but I also think about other things about Asia, for me is the work ethic and the commitment of the whole region, I am very very privileged to have the honor of leading the press in Asia Pacific.
S: Yes you are!
C: But it is because we have everywhere around the region from Japan across India, we have a tremendously bright talented and very, very, hard working group of people, very creative people. And that to me is really refreshing, People in Asia work till they get the job done, there’s no concept to the 9 to 5, I see Catherine on line late at night, and we chat about business, and we all have on our intranet, there’s a profile page for everyone, and it says what your hours of work are, my page says “anytime my blackberry is switched on”, that means you can contact me, and that’s an example that I learn from my Asian colleagues.
PART II Language Learning
J: Okay, the next section? How many languages do you speak?
S: Ok, the question is how well I speak them, so the languages that I speak well are French, Kiswahili, so I speak those 2 well and then I speak not so well German, and I speak English quite well, I speak a little bit of Cantonese and Spanish and Italian. I like languages, they are fun. The next languages that I have to learn are Mandarin, Russia and Arabic. In different degrees I speak about 6 different languages.
J: You are quite good at languages.
S: Yeah, that’s what I do. I did a languages degree, I did French and German at university.
J: How about you? Chris.
C: I often say I know enough in several languages to get into trouble but not enough to get out of trouble. I grew up in Malaysia so I speak Bahasa, which is the language of Malaysia and Indonesia, English obviously and some French, not bad in German still, and then Tougaloo, because I live there, a little bit of Cantonese, a little bit of Thai.
CA: They’re a bit shock, too impressed.
Q: Is there any bad memory about learning foreign languages? Like pronunciation, spelling or can’t get the grammar. That you feel really difficult to learn.
S: Yes, you see, because I am a languages person, I like to get it right. And so for me, it’s always embarrassing still when I don’t know the words or grammar or it just won’t come out. And for the biggest problem actually is about vocabulary, it’s getting the right word, and of course the most difficult language to learn is Cantonese. Because of all the different tones; what we think of as the same word, which can mean different things depends on the tones, so it’s easy to make mistakes and people can laugh at you or be offended. For us, English speakers, it takes a long time just listening to Cantonese speakers to get the tones right. When you do, actually it is really satisfying. If you like, you can turn pain into pleasure in a long term.
Q: And you? Chris.
C: Well, I had an experience once, it at a dinner party with my wife. They ask how’s my Tagalog lessons were going? I said they’re going great, I had this new word now, and I went to use the word, and use the wrong word, which is very rude. My friend burst out laughing, my wife said “who taught you that words!?” and I said “You did!” So again, it’s vocabulary. It’s practicing. Make sure you don’t embarrass yourself.
S: I give you a good example that I remember when I was used to teach in France. At the same time I was learning French, one of those thing is when you have a meal, and you can say it to someone “have you had enough to eat?’ or in English you’ll say “are you full?”, in French you can translate that to a woman “French”, unfortunately, if you say that it actually means “are you pregnant?” I made this mistake, and everyone laughed. But the other good story is one that wasn’t me, it’s the difference between British English and American English. Someone who was invited to a party in Washington, and it was described as a fancy dress party. He was English, so he went along to this party, dress up in a gorilla suite. When he arrived at the door, there’s a guy wearing tuxedo looking at him. What he discovered was that fancy dress in America means tuxedo which we British call at black tie, something quite different. And fancy dress to us means costume.
C: I think one of the great things about learning languages is while speaking to native speakers, they really appreciated when you try to speak the language, they’ll be very tolerant, they’ll help you, and it doesn’t matter if you make mistakes.
Q: So, Chris, could you share some tips with us about learning foreign languages?
C: Go and live in the country. If you can’t do that, get a lot of friends, practice, practice and practice. We are just talking to the minister today, he said he is concerned that English is taught in school, but there is no opportunity for students once they leave the school, so he has the concept of setting up English corners or English villages where they can go. You know when you’re young and learning something, you don’t want to embarrass yourself in front of your friends. My advice is just practice, don’t be afraid to make mistakes, because people will help you.
J: How about Stephen?
S: Of course I will say the same thing, if you can’t go to the country and live there, then listen, listen to a lot of radio and watch TV. If you have the benefit of a film or video to watch, then that’s even better than a radio. Because early on, what you can do is to watch people’s mouth. If you watch someone’s mouth when they’re speaking, you can actually understand what they’re saying better. If you just imagine you just shut your eyes and just listen to someone talking it’ll be more difficult than look at their mouth.
Q: Yes, so, let’s go to the next question. There are many ways to learn English in Taiwan now, people can use the internet, interactive CD-ROM, even whiteboard software, learning language is no longer only about paper textbook. So, what will Cambridge, the oldest press in the world and the leader of publishing business for over four centuries, do to deal with this kind of diversification in the future?
C: iPhone! We already have dictionary (CALD3) on the iPhone, and other mobile phone. I have a pilot project going to convert some of our grammar’s book and vocabulary books for delivery on the iPhone. So that people can practice where ever they are. They can download from the Apple iStore their purchases, they can do the grammar exercise on the iPhone. The teenagers these days live, work and learn on these, I think the future has to be on the mobile devices.
S: What we know is kids nowadays don’t really do books, they do electronic materials. So, my view is somewhere between the two, what kids want and what the teachers. And therefore, our short term policy is to produce books but also other materials that go with the books on this or other handheld devices or on-lines or CD-ROMs for use in classrooms. I thing that probably is a good way for kids to use English in a way that is not threatening, they don’t mind making mistakes when they’re talking to other kids.
Q: Alright. So please say a few words to people in Taiwan who wants to improve their English.
C: Try hard. It’s an important language to learn still. It’s the global business language.
S: I guess the thing I’ll say if you are serious about learning English, when you make that choice, when you go on-line, for example, you’re googling something and you have the choice between choosing English or Chinese, choose English! Then you’ll learn more and lot faster. For example you are interested in photography, you’ll go into photography sites and learn a lot of specialist languages which is relevant to you but maybe not relevant to the rest of the world and it’s a great way of learning.
PART III Work＆Life
Q: Now, let’s go to the next section.
CA: The fun part!
S: Business is fun! But it is not if you are in the wrong business.
Q: Ok, being the CEO/Managing Director of Asia Pacific of a world-leading press, you must have to manage a great deal of work. Which part of your work makes you feel very stressful?
S: Oh, interesting! I didn’t really think about that. A lot of my stuff is just about relationships with people that maybe going to be helpful to us who also require us to keep them happy and satisfy. And I find that stressful, because it is irritating, because it is not productive. I was like to doing things that are useful.
Q: If it’s from 1 to 10, 10 is extremely stressful, yours will be..10?
S: No, I don’t believe in stress. Being stress is too stressful. So, actually I don’t get stressed, I get irritated, my stress level is never more than 5. I think if it regularly got above 5, I would think that I need to change job. It will tell me that I am not enjoying what I do, and that’s again with business or private life. If you are not enjoying it you should not do it. Do you agree, Chris?
C: Oh, I absolutely agree.
S: What stresses you, Chris, tell me? I stress Chris.
C: My boss is extremely understanding, he doesn’t give me that much stress. I don’t usually have a lot of stress, I am kind of laid back. I think I stress my staff sometimes, but that’s my job. I actually stretch them. Like Stephen, I get irritated by non-productive stuff. If I have to spend a lot of time doing thing that can’t really move the Press forward, that annoys me.
Q: When you feel very annoying, what do you do to relax? Is it exercising, reading, listening music or go to a movie?
C: Scuba diving, sailing, playing squash, jogging, going home to my family. I have 2 young kids, a very lovely wife, a very close family, watching movies with them, chilling out.
Q: You enjoy scuba diving, have you been to Kenting?
C: No, I dive in the Philippines, Indonesia and Thailand.
Q: And you, Stephen?
S: Snow skiing, drinking wine, listening to music, reading silly books, stroking my cats, I have 3 cats, that is really good for removing stress. My hobbies are really music and wine.
CA: And cats.
S: No, I am their hobby.
Q: Since you are working in the oldest press in the world, what magazine or newspaper do you read to catch up the latest news of the world?
S: Honestly probably only 2. I don’t regularly read foreign newspapers, so it’s important to me to read an English newspaper that carries a lot of foreign news, and their only one that I think is really good, which is the Times. And my magazine is The Economist, which is excellent and I watch and listen to BBC.
C: I very rarely read newspapers, I get most of my international news on the internet, the BBC website and I read The Economist every week.
Q: Ok, we know that both of you are from England, but live in foreign countries, like Africa and Asia with your parent when you were kids. What do you want to become when you were a child? Some people want to be a teacher, astronaut, doctor, lawyer or president.
C: Engineer. My father is an engineer and I always wanted to be an engineer.
Q: Do you feel really pity that you are not an engineer now?
C: No. I started my career as an IT specialist. So I went to collage and study engineering, they taught me about computers. I went into computers instead and never regretted of it. And now I work for one of the best organizations in the world.
Q: And you, Stephen?
S: You don’t know this do you (say it to Chris). It’s a great question. I wanted to be a ship’s captain. My father’s company in Africa had a number of agency businesses and one of the businesses we had was shipping agency. When we lived in Mombasa, Kenya, when big ships came we will be welcome aboard and sometimes we would have dinner with the captain and I’ve always fancied being a captain. And I love going on the sea. I have this urge to become a ship captain, keep traveling around the world. I am very good at traveling alone and just being myself as long as there is someone to meet up with. For some reason, when I was about 13 or 14, I forgot about that, I don’t know why. Then I went off to university and I came out of university and though about doing a serious job in business, and I didn’t think about being a ship’s captain and so I never did. And to answer your next question, yes, I really regretted. I would still love to be a ship captain.
Q: So, if you’re not working in Cambridge University Press, where do you want to work?
S: On a very big ship! Ok, let’s talk about countries, in practical terms, my favorite place is Hong Kong. And number 2 is Sydney.
Q: Oh, I lived there before when I was a kid.
S: Fantastic! Do you like it? It’s wonderful. Hong Kong is a harbor and Sydney is a harbor, I love the sea. Funny enough is we’re just talking about France with Catherine. I would love to move the Cambridge office to Provence. So, really, these are my countries preferences. If I were doing a different kind of work, if I can’t be a sea captain, I would probably be an Academic in the university, but I am not clever enough. I respect academic so much, they are much cleverer than I am, different kind of brain.
Q: Chris, how about you?
C: Like Stephen, I had a tremendous love for Hong Kong. I think my ideal life after retired will be 6 months in Asia and 6 months is the UK. Winters in Hong Kong and summers back to the UK. And the work, I think I like to work with a charity. The Press is an educational charity. I would like to work for a charity when I retire to help people.